Confidentiality

stamp

UHS maintains both health records and educational records, described on this page. 

Notice of Privacy Practices:

UHS recognizes and supports patients' rights to confidential medical care. Our staff are committed to ensuring your confidentiality. All staff, both permanent and temporary, sign agreements to that effect.

Our Notice of Privacy Practices (on the Michigan Medicine website) describes how health information about you may be used and disclosed and how you may access this information.

Health records:

To request a copy of your health records, see Health Records.

Billing:

  • The policy holder on your insurance may receive an Explanation of Benefits (EOB) from your insurance company detailing the services you receive at UHS.
  • If you do NOT want your insurance to be billed, you may make payment arrangements with the UHS Patient Billing Office on the SAME DAY that your tests are ordered / performed. Payment must be made within 30 days.
  • Students may charge fees >$10 to their student account. Your student account will indicate total cost of services at UHS but no other detail.
  • See also Concerned about Costs or Privacy?

Educational records:

UHS Wolverine Wellness strives to create a confidential space that supports students. We will only disclose information to other University partners, parents/guardians or others when there is a legitimate educational reason to do so, or when a health or safety risk warrants disclosure. Educational records generated by Wolverine Wellness are governed by the Family Education Rights and Privacy Act (FERPA), See also: