Not sure what to do? Nurse Advice by Phone is available day and night, which may save you a trip to UHS, the ER or an urgent care facility.
If you have a major medical emergency:
This may include:
- Alcohol and other types of poisoning
- Any condition that feels life threatening
- Uncontrolled bleeding
- Major injuries, such as a bone protruding through skin
- Severe difficulty breathing
- Unconscious, cannot be roused
Then call 911 or go directly to the nearest Hospital Emergency Room.*
If you have a minor medical emergency:
This may include include some cuts and broken bones.
When UHS is open, call 734-764-8320, day or night, and ask for Nurse Advice.
When UHS is closed, you may want to:
- Go to an urgent care facility in Ann Arbor instead of an emergency room.* See Urgent Care Clinics courtesy of Ann Arbor Observer City Guide (provision of this information is not an endorsement of these facilities).
- Call 911 or go directly to the nearest Hospital Emergency Room.*
- If you are age 21 or older, use the U-M Hospital Emergency Department located at 1500 E. Medical Center Drive in Ann Arbor (on the medical campus), phone 734-936-6666.
- If you are under age 21, use the Children's Emergency Services at Mott Children's Hospital, located at 1540 East Hospital Drive, Floor 2 in Ann Arbor.
- For other Emergency Departments, see Health Emergencies courtesy of the Ann Arbor Observer City Guide.
If you have a mental health emergency:
- Counseling and Psychological Services provides urgent walk-in counseling during open hours and after-hours support by phone: 734-764-8312 (press 0)
- Sexual Assault Prevention and Awareness Center provides crisis counseling day and night for survivors of sexual assault, sexual harassment, stalking, and intimate partner violence: 734-936-3333
- U-M Psychiatric Emergency Service * provides emergency walk-in consultation and phone service, day and night. Located at 1500 E. Medical Center Drive in Ann Arbor (on the medical campus). Call 734-996-5900.
- National Suicide Prevention Lifeline is staffed by trained volunteers, day and night, for online chat, or call 1-800-273-TALK
- Trevor Project Lifeline is staffed by trained volunteers, day and night, for online chat, or call 866-488-7386
- Trans Lifeline is staffed by trained transgender volunteers. Call 877-565-8860
- Or call 911 *
If you're not sure what to do:
You can call for Nurse Advice by Phone, which may save you a trip to the ER or an urgent care facility.
See also Schedule an Appointment and note that UHS offers options for non-urgent and urgent health problems.
* Students are responsible for payment for any medical care received outside of UHS, including urgent care facilities, emergency rooms and ambulance services. These services are not covered by the health service fee, even if ordered by a UHS clinician.