Need health records from U-M? Be aware that there are two sources:
- Here for University Health Service (UHS) patients only (e.g. students, faculty, staff)
- Michigan Medicine for the public
On this page:
- To get records FROM UHS:
- To send records TO UHS:
- Advance Directive / Health Care Power of Attorney
- Regarding release of your health records
- Department hours and contact info
To get records FROM UHS:
We will gladly provide copies for your personal use or transfer your records to your next health care provider if you complete and submit authorization form (see Request Copies). See also other ways to get records below.
Some records are available online through our secure patient portal, including test results and visit summaries. (Note that records prior to August 2012 are NOT in the portal.)
To use the portal, you will need an account, which requires your UHS medical record number (MRN) and takes a few days to activate.
For questions about patient portal accounts, please call 734-615-0872.
Please note that UHS retains records for 10 years past last date of service.
Complete and submit this form:
or otherwise send a written request, including:
- Patient's full name (list any other names the patient may have had)
- Patient's date of birth
- Patient's medical record number (if available)
- Specific information needed (i.e. type of report/information and dates of service, etc)
- To whom the information is to be sent (name and address)
- Reason for request (optional)
- Date by which information is needed (if applicable)
- Date of request
- Your daytime phone number (in case we have questions)
- "I may revoke this authorization except if UHS has already acted on it."
- "This authorization will expire in 60 days."
- Patient signature (required)
- The Authorization must be signed by the patient. If signed by other than the patient, documentation of authroity to sign for the patient must be provided.
Please note: If you want copies to be mailed, please allow at least five days for records to leave UHS.
Your written request serves several purposes:
- It helps us correctly identify the health information you would like to receive.
- If someone is requesting information on your behalf, it helps to document their authority to receive this information.
- It provides documentation for our records of your request and the information we have provided.
- A written request is required by law (MCC 333.26265) and must be signed and dated within 60 days of being submitted to us.
Compete and submit this form:
Call UHS Radiology directly (734-764-8302) to request radiology images, minimize wait time and ask any questions. Images will be put on a CD to be picked up or mailed.
This request must be submitted with your signature via mail, fax, in person, or a scanned copy by:
In person: Visit HIM (basement level of UHS)
University Health Service
207 Fletcher St.
Ann Arbor, Michigan 48109-1050
Attn: Health Information Management (or HIM)
For further information, call HIM at 734-936-3275.
Transferring health records:
It is helpful to have your health records transferred to UHS so your provider knows exactly what medication or treatment was prescribed. Simply stop by HIM and complete the release form; be sure to bring your provider’s address and/or fax number. Additionally, you may fill out the release form online and send to your previous health care provider yourself. Once records are received, they will be reviewed by one of the clinicians prior to being scanned into your record. It may take several weeks to receive outside records. If you know previous records are needed for continuing care, please request them prior to your appointment at UHS.
Please see How to Get Prescription Medication.
UHS health records are protected by federal law. UHS does not disclose information to parents or guardians for students over the age of 18 without the student’s consent. Students have the right to receive information about advance directives and designating someone (known as a Health Care Power of Attorney) to make health care decisions for them in the event that they are unable. Being a Designated Agent for Advance Directives or Health Care Power of Attorney does not automatically allow access to the health records.
To learn more, see Advance Directives/Durable Power of Attorney on the U-M Michigan Medicine website.
UHS recognizes and supports patients' rights to confidential health care. Our staff is committed to ensuring your confidentiality, and all staff, both permanent and temporary, sign agreements to that effect.
- If you are 18 years old or older, or an emancipated minor (defined under Michigan law as being married, emancipated through a court order, or on active duty in the armed forces prior to age 18), your health records will be released only with your written consent unless permitted by law.
- If you are less than 18 years old, UHS is obligated by law to release health records (except related to highly sensitive information such as mental health records, or records containing HIV/AIDS, drug and alcohol, sexually transmitted disease, pregnancy and/or birth control information) to your parents or guardian if they request them.
Requests for entire record may include alcohol and drug abuse/treatment; psychological and social work counseling; HIV or AIDS or ARC; communicable disease or infection including sexually transmitted diseases, venereal diseases and hepatitis; and demographic information.
A request for an entire health record does not routinely include records sent to UHS from a previous health care provider. These records must be specifically requested on authorization.
The Michigan Medicine Notice of Privacy Practices describes how health information about you may be used and disclosed and how you may access this information.
For more information, call 734-936-3275. We look forward to assisting you with your health record needs.
Department hours Sept-April (hours may vary during semester breaks and holidays):
Mon, Tues, Wed: 8 AM – 5 PM
Thurs: 9 AM – 5 PM
Fri: 8 AM – 4:30 PM
Sat and Sun: Closed