University Health Service

Your safety is our priority

UHS values and protects the safety of our patients and staff. For this reason, we have implemented additional measures during the COVID-19 pandemic for everyone’s protection.

Screening and testing

We screen all patients for COVID-19 symptoms prior to scheduling appointments and also at check-in to quickly identify any potentially ill patients. We also test any patients who are suspected to have  COVID-19 and meet testing criteria. 

Masks / face coverings

We ask all those who are medically able to wear a mask or face covering for the entire time you are at UHS. You may bring your own mask or face covering, or if you don’t have one, you will receive one when you enter. For everyone’s protection, please wear masks properly, including: 

  • Cover mouth, nose and chin
  • Avoid touching the front of the mask
  • Wash your hands before and after removal

See also

Hand sanitizer

Hand sanitizer is available at entries and at numerous locations throughout the building. We encourage everyone to sanitize their hands when they enter the building. 

Waiting area improvements

Patients’ time in waiting areas is minimized, and chairs in waiting areas are placed 6 feet apart to ensure adequate distancing

Clean spaces

Surfaces that are frequently touched are cleaned often in locations such as waiting areas, exam rooms and common spaces.

Proper protections for, and screening of, our staff

All UHS staff wear masks. Clinical staff sanitize their hands before and after each patient encounter. Clinical staff also wear appropriate personal protective equipment PPE based on guidance from the CDC and Washtenaw County Health Department. All UHS staff are also screened daily for COVID-19 symptoms, including daily temperature checks. 

Building access 

We are limiting building entry to patients who have been screened for COVID-19 and appropriately scheduled, and we encourage visitors to accompany patients only if medically necessary. In addition, all patients will use the main entry so they can be properly greeted and directed.

Appointments are now required

For patient safety, appointments are now required for all clinic visits. This way patients can be properly screened for COVID-19 and receive appropriate services. To schedule, call 734-764-8320 or send a message through the patient portal (you must have an account). Telehealth visits are also available by appointment and will be offered instead of in-person visits when appropriate. 

For more information, you may email